ACCURACY OF INFORMATION
Beach Bum Tribe Adventures makes every effort to ensure the accuracy of the information contained herein and to the best of its knowledge all information is accurate at the time of publication. We try to ensure that the prices in this brochure are accurate, however errors do occur and we reserve the right to refuse to accept bookings at any price published in error. Updates are published on our website when new information is made available, however Beach Bum Tribe Adventures cannot be responsible for any inaccuracies or omissions contained herein or for any third party publications or postings. Information contained herein is provided as a guideline only and should be verified directly with other available sources.
Prices quoted in this brochure are in Canadian Dollars and are based on fixed costs at the time of printing. These prices are dependent on a variety of variable factors including, but not limited to rates of exchange and other factors. Should these costs increase Beach Bum Tribe Adventures reserves the right to increase the price of any of our holiday products. In the event that any such increase is in excess of 7% (unless it is the result of an increase in government tax), you will be entitled to cancel your travel arrangements and receive a full refund. Every effort will be made to advise you of any price increase at least 15 days prior to your departure date. All price increases may reflect administrative costs incurred. For competitive reasons, Beach Bum Tribe Adventures reserves the right to deny a price match guarantee. Beach Bum Tribe Adventures sets its prices based on our costs, as well as anticipated demand. Beach Bum Tribe Adventures constantly reviews its prices throughout the season in accordance with availability and demand. We reserve the right to increase or decrease our prices accordingly.
From time to time Beach Bum Tribe Adventures advertises promotional offers which may be available nationally or internationally. All of these promotions are time sensitive and therefore have a commencement and termination date. They are not combinable with any other promotion that may be advertised and available at the same time. All published prices and promotions advertised and offered by Beach Bum Tribe Adventures have limited space availability and may be withdrawn at any time, with or without prior notice.
PACKAGE HOLIDAY INCLUSIONS
Unless otherwise noted, the price of your package holiday includes hotel, surf or kite surf lessons/trips or guest house accommodation, meals and activities as described and land transportation from and to airport. Any features that are temporarily unavailable or that have been permanently withdrawn for whatever reason do not have any cash value and are therefore non-refundable. These features can be changed by the hotel or Beach Bum Tribe Adventures with or without prior notice.
COSTS NOT INCLUDED IN YOUR HOLIDAY PURCHASE
All costs for entry round trip air ticket, visas, passports, health certificates, travel and health insurances and items of a personal nature, e.g. laundry, meals not mentioned in itineraries, telephone calls, tips, alcoholic beverages and excess baggage charges, etc. are not included in the price of your holiday.
TRAVEL AND HEALTH INSURANCES
Beach Bum Tribe Adventures strongly recommends that you purchase your travel and health insurances at the time of booking, or other sufficient traveler’s insurance to provide you with security and protection against unexpected events that could disrupt your holiday plans.
SPECIAL HOTEL REQUESTS
Any hotel requests such as room location, bed preferences, etc. must be requested at the time of booking. While Beach Bum Tribe Adventures will attempt to accommodate special requests Beach Bum Tribe Adventures will not be held responsible if such requests cannot be fulfilled.
CREDIT CARD POLICY
Beach Bum Tribe Adventures accepts MasterCard, Visa and American Express credit cards (PAYPAL) and electronic bank transfer as forms of payment. If your payment is made using American Express, Visa or MasterCard (PAYPAL), please be advised that Karine Lydia Bergeron/Les Aventure Beach Bum Tribe will appear as the vendor on your credit card statement, not your travel agency. Your authorization to use your credit card number to pay for travel services provided by Beach Bum Tribe Adventures indicates your acceptance of our Terms and Conditions, whether or not you have actually signed credit card forms. Therefore, by providing Beach Bum Tribe Adventures with authorization to use your credit card to pay for your Beach Bum Tribe Adventures travel services you are confirming that you will pay the total amount charged for those services to the card issuer according to your cardholder agreement. Simultaneously you are also acknowledging your acceptance of Beach Bum Tribe Adventures’s Terms and Conditions.
BALANCE OF PAYMENT
A deposit, non refundable, of 25% of your total holiday price (maximum of 500.00$ CA on packages) will be ask for the reservation of your holiday. Full and final payment must be received by Beach Bum Tribe Adventures 15 days prior to departure, or immediately for reservations made 30 days or less before departure.
All Beach Bum Tribe Adventures’s travel vouchers must be applied on new package holiday bookings reserved and paid in full at least 45 days prior to departure. Stipulations may apply.
Travel documents for all Beach Bum Tribe Adventures’s packages or holidays will not be released until Beach Bum Tribe Adventures has received your full and final payment as per the requirements described elsewhere in these Terms & Conditions.
It is your responsibility to determine what documentation is required for travel to your destination and for your return to Canada or your country. Beach Bum Tribe Adventures will assume no responsibility whatsoever for traveler(s) denied carriage by the airline or refused entry into any country. Canadian citizens can contact Foreign Affairs Canada at http://www.travel.gc.ca for assistance in obtaining this information. Citizens of other countries should check with the relative Tourist Board or Consular Office of the destination which they are intending to visit. Beach Bum Tribe Adventures strongly recommends that you carry a valid passport when travelling outside of Canada or any other countries. Please note that several countries now require that your passport be valid for up to six months after the completion of your travel in order to be accepted by them as a valid travel document.
CUSTOMS & IMMIGRATION
Customs and/or immigration officials can deny a person, or persons, whether they are residents or visitors, entry (or re-entry) into their country at their own discretion. A previous criminal record could be an obstacle in international travel. Beach Bum Tribe Adventures cannot be held responsible for denied entry under any circumstances.
LAWS & CUSTOMS
In order to familiarize yourself with relevant laws and customs and the necessary documentation for your travel from and return to Canada or your relevant country, we recommend that you refer to the relevant tourist boards, embassies or consulates for the countries that you will be visiting.
You must consult with your Travel Agent or the specific airline on which you are travelling for weight restrictions on both chartered and scheduled air service. Lost or damaged baggage is the responsibility of the airline, which may have limited liability. We strongly recommend that you purchase a travel insurance to compensate you for loss of, or damage to, your baggage. In the event of damaged, lost or delayed baggage, please contact the airline representative before leaving the airport. Failure to do so will invalidate any potential claim you may have against the airline.
Please be advised that, while conditions may not always be the same as those at home, particularly with regards to electricity, water supplies and private toilet facilities, Beach Bum Tribe Adventures’s staff and/or agents have inspected all of the hotels, surf camp and guest house described in his website to ensure acceptable standards. If we are advised that significant work at your “hotel” will be in progress during your stay or any major facilities will not be available we will try to advise you prior to your departure.
The accommodation voucher or the electronic confirmation of the buying of your package furnished shall constitute the sole contract between the hotels/surf camp/guest house and you, the traveler. The accommodation style depicted in this brochure will not be held liable for any act, omission or event during the time traveler(s) are not staying at their establishments. Neither Beach Bum Tribe Adventures nor these properties are responsible for payment of any refund for unused accommodations or meals as a result of late arrival or non-arrival by traveler(s), regardless of the cause.
If the accommodation reserved is not available for any reason, we reserve the right to substitute accommodation of a similar category. This section does not apply to change in accommodation that is a major change as referred to in the section “Beach Bum Tribe Adventures’s Responsibility” or to a change of accommodation, which occurs by reason of circumstances that are beyond our reasonable control.
Our representatives are stationed in destinations to offer assistance and liaise with our suppliers to resolve any queries or problems that may arise during your stay. Please bring any problem to their attention immediately so that they can work to ensure that you have an enjoyable holiday. In the event that a complaint cannot be resolved in destination, please contact us in writing immediately upon your return. Regretfully, we are unable to accept responsibility for any assurances or guarantees provided by Travel Agents, hotel employees or suppliers of any kind. Beach Bum Tribe Adventures’s Destination Representatives are available for emergency situations 24 hours a day, 7 days a week to offer assistance. Please note that your failure to report your concerns may preclude your right to a claim.
Beach Bum Tribe Adventures has taken great care in selecting the travel suppliers used and featured in this brochure. If you are concerned with the level of service you received from any of our suppliers, please contact your destination representative immediately and file a complaint notice with the service provider, ensuring that you obtain a copy of your complaint. It is essential that this procedure be followed since the service provider must be given the opportunity to rectify the problem. Should you remain dissatisfied with the service provided, and wish to comment, please send your written comments to us, within 30 days of your return, together with a copy of the notice of complaint you submitted to the service provider, including their response. Any claim received more than 30 days after your return will not be accepted. Beach Bum Tribe Adventures will not be liable for any claims exceeding the amount paid for the services with respect to which you are claiming.
NOTICE TO TRAVELERS
Standards of living and conditions with respect to the provision of utilities, sanitary services and the grading of services such as hotel accommodation vary considerably from one country to another. In other countries, the uninterrupted supply of water and electricity, local health conditions, levels of security and standards of food and beverages may differ from those enjoyed at home. In tropical climates, insects are commonly found inside and outside of any hotel, surf camp or guest house. Illness or inconvenience resulting from the services provided or omitted at the destination are outside the reasonable control of Beach Bum Tribe Adventures and Beach Bum Tribe Adventures accepts no responsibility for such illness or inconvenience. It is the traveler’s responsibility to adhere to the customs, rules and laws of the country he/she is visiting. Should a traveler conduct him/herself in a manner threatening to Beach Bum Tribe Adventures or hotel employees and/or other travelers, Beach Bum Tribe Adventures has the right to refuse service or expel him/her from the hotel, surf camp or guest house. If this occurs, the traveler is responsible for all costs resulting from said expulsion and no refund will be issued for any unused portion of the traveler’s holiday. Beach Bum Tribe Adventures also reserves the right to off-load belligerent or rowdy travelers from its flights, including if necessary, making intermediate stops to off-load such travelers to the control of local police authorities. In the event of such off-loading, deplaned travelers will not receive any refund for unused air services and will be liable for arranging and paying for their own onward air travel, and liable to the airline for any cost incurred resulting from inappropriate behaviour including, but not limited to, additional landing and fuel charges.
INCLUDE AND OPTIONAL TOURS, EXCURSIONS AND ACTIVITIES
Release, Waiver, and Indemnity -
Any and/or physical activity includes in your holiday destination or that you choose to undertake at your holiday destination, as a result of your voluntary purchase of an optional tour, excursion or activity inside or outside of your hotel, surf camp or guest house made either prior to your departure from Canada or in destination, may inherently contain a risk of personal injury, loss or damage to you and/or your personal possessions. You hereby expressly agree to assume the entire risk of any and all such injury, loss or damage which you may suffer during or arising out of your participation in the said optional tour, excursion or activity, howsoever caused. Beach Bum Tribe Adventures makes arrangements with transfer operators, coach companies, destination excursion operators and other independent contractors (hereinafter referred to as the “service providers”) to provide services in connection with optional tours, excursions or activities. Beach Bum Tribe Adventures exercises great care in choosing its service providers, but does not have control over them and therefore cannot accept responsibility for, nor can be held liable for, any acts or omissions or negligence of the service providers, their employees, servants, agents, subcontractors or unrelated third parties. Some of these service providers may not be agents or employees of Beach Bum Tribe Adventures, notwithstanding their use of any signage or clothing which may contain the name “Beach Bum Tribe Adventures/Les Aventures Beach Bum Tribe” or other related trade names or logos (Soul Sisters). Moreover, these optional tours, excursions and activities are subject to conditions and limitations imposed by the said service providers as well as the laws of the country in which they operate. You hereby release, discharge and indemnify Beach Bum Tribe Adventures from any and all liability or claims of any nature arising out of or in relation to any loss, damage, injury or illness whether physical or mental, resulting from any delay, substitution of equipment, or any act, omission or negligence of service providers, their employees, servants, agents, subcontractors or unrelated third parties resulting from or arising out of any of the optional tours, excursions or activities in which you voluntarily participate and/or any optional tour, excursion or activity arranged at your specific request and/or at your cost, whether booked prior to your departure from Canada or in destination, and you agree to accept all risks associated therewith. You hereby expressly waive any claim against Beach Bum Tribe Adventures for any cause arising out of or related to the actions, omissions, or negligence of any person or party other than Beach Bum Tribe Adventures. Furthermore you understand and agree that before participating in any tour, excursion or activity in which you have voluntarily agreed to participate through any request and/or pre-purchase by you for the service, you may be required to sign a written release in destination forever discharging and indemnifying Beach Bum Tribe Adventures from any and all claims of any nature arising out of or related to any such optional tours, excursions or activities made, and agree to assume all risks associated therewith. You understand and agree that all include and optional tours, excursions and activities are non-refundable and non-transferable.
REFUNDS FOR UNUSED TRAVEL SERVICES
No refund is made for unused travel services or any portion thereof, nor is the price or value of unused travel services exchangeable for alternative arrangements. The day of departure is excluded when calculating cancellation or change fees. All cancellation fees will be calculated on the total amount of products and services purchased. We strongly encourage you to purchase travel and health insurance to provide you with coverage for unexpected developments that may cause you to either cancel your holiday entirely or interrupt your vacation unexpectedly.
BEACH BUM TRIBE ADVENTURES’ RESPONSIBILITY
On your behalf, Beach Bum Tribe Adventures arranges with hotels, surf camp, guest house, transfer companies, surfing, kitesurfing, fitness activities and other independent suppliers to provide you with the services you have purchased. Beach Bum Tribe Adventures exercises due care in selecting these companies and pays particular attention to their reputation and reliability. However, Beach Bum Tribe Adventures does not control these suppliers and thus we cannot be held responsible for their performance or lack thereof. Therefore, Beach Bum Tribe Adventures shall not be held responsible for any injury, loss or damage whether mental, emotional or physical howsoever sustained, resulting or arising from any error, omission or negligence of any company or person, agent, employee or sub-contractor supplying any of these services as part of your Beach Bum Tribe Adventures holiday. Beach Bum Tribe Adventures as the tour operator and/or its agents do not assume responsibility for any claims, losses, damages, costs or expense arising out of personal injury or death, loss of enjoyment, upset, disappointment, illness, distress or frustration whether physical, emotional or mental, resulting from or arising out of any of the following:
1) Any negligent act or omission by the airlines you choose, transportation companies, coach tour operators, car rental organizations, hotel/surf camp/guest house properties or other suppliers or their personnel or any company or person.
2) Government actions, weather, equipment failure, labour disputes, sickness, theft or any other cause beyond our control.
3) Failure of the traveler to obtain the necessary documentation or meet the required health regulations in order to complete their travel arrangements.
4) Failure of the traveler to arrive at the airport within the time frame stipulated by Beach Bum Tribe Adventures in these Terms and Conditions on the day of departure whether due to missed connections, adverse weather conditions, mechanical failures or any other reason whatsoever.
5) The need for us to change itineraries or substitute accommodation or services, provided that efforts are made to supply comparable services and accommodations available.
6) Cancellation of a tour by Beach Bum Tribe Adventures, provided that full refund of all monies paid is made to the traveler.
7) While every effort has been undertaken to ensure accuracy, photographs, artist’s rendering and written descriptions appearing in this brochure are representational only and are not a guarantee that everything at the destinations will be exactly as depicted.
ACT OF GOD/FORCE MAJEURE
Beach Bum Tribe Adventures and/or its suppliers cannot assume liability for any loss, damage or injury of any nature in whole or in part resulting from an Act of God or any other Force Majeure condition including without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commotions or disturbances and any other acts of similar nature, sabotage, arrests, restraints of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories or warnings or alerts of any kind or nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities in Canada, United States of America, Central America or the Caribbean or any other factor unforeseen by Beach Bum Tribe Adventures that impacts negatively on or hampers its ability to fulfill any of its contractual conditions. In the event that any of these conditions apply, Beach Bum Tribe Adventures shall be excused, discharged or released from its performance to the extent such performance is so limited or prevented, without liability of any kind.
LIMITATION OF “BEACH BUM TRIBE ADVENTURES/Karine Lydia Bergeron” LIABILITY
Beach Bum Tribe Adventures’s liability for any loss, damage or injury, whether to property, physical or mental, arising from its own acts, omissions or negligence, is limited to the amount you paid to Beach Bum Tribe Adventures for the services with respect to which you are claiming.
INDEMNIFICATION OF “BEACH BUM TRIBE ADVENTURES/Karine Lydia Bergeron”
The traveler agrees to indemnify and save harmless Beach Bum Tribe Adventures against any liability, actions (including legal fees), claims, losses, costs and damages, which Beach Bum Tribe Adventures may incur, sustain or pay arising out of or in connection with the traveler’s negligent or intentional act or omission, in relation to any incident alleged to have occurred in destination and/or in relation to services provided by Beach Bum Tribe Adventures for which the traveler is responsible.
These Terms and Conditions are binding upon all members of the traveler’s family, dependants, estate, heirs, successors and legal personal representatives.
Your contract with Beach Bum Tribe Adventures is governed by and is to be construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein. Further, any claim or action arising out of or relating to your vacation may be filed only in the courts of Quebec and you agree to attorn to the exclusive jurisdiction of such courts.
If any term or condition or any portion hereof is held invalid or unenforceable, the remaining portions of these Terms and Conditions will remain in full force and effect, and, if possible, the portion(s) found unenforceable will be construed in a manner consistent with the remaining portions.
By making a reservation to purchase a holiday product from Beach Bum Tribe Adventures you, the traveler, hereby acknowledge that you have read and accept the Terms and Conditions contained herein.This brochure is valid for travel between October 2012 and October 2014.
Les Aventures Beach Bum Tribe Adventures/Beach Bum Tribe Adventures- Karine Lydia Bergeron
6533 Avenue de Gaspé,
Montréal, Québec H2S 2Y1
Administration Telephone: 514-224-6973
Quebec Registration OPC – 703035